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| Q: Why does my carpet smell? Q: My carpet is wet from a flood, what can I do? Q: If my carpet pad gets soaked, can it be saved? Q: Can my carpet be saved after having a sewage spill? Q: My new carpet was installed two weeks ago and still smells. It is causing me to have a stuffy nose, what can I do? Q: How do I get rid of the mold on my baseboards and wall? Q: Why does my carpet smell? A: The smell of your carpet can be due to a number of different contaminates such as pets, mold, dirt etc. Even new carpet will have a smell for the first couple of days. This smell can be lessened with proper ventilation and air exchange. If your carpet is not new, smells can be caused by improper cleaning. Most manufacturers recommend that all carpets be vacuumed twice a week and be cleaned by hot water extraction once a year. Remember, smelly, dirty carpets need to be cleaned regularly just like dirty, smelly clothes. If this doesn't help, you may have unseen stains or possibly even a slight mold issue. If odors persist, contact a carpet care professional. TOP Q: My carpet is wet from a flood, what can I do? A: The water in the carpet needs to be professionally extracted. In addition, dryers should be placed and running within 12 to 24 hours of the incident for the best results. It is very important to use a certified restoration company to ensure that the carpet, pad and sub-floor are completely dried within 12 to 24 hours to prevent mold. TOP Q: If my carpet pad gets soaked, can it be saved? A: Generally, if a carpet pad is soaked, it should be replaced. There are a few new restoration procedures that may be able to salvage the carpet pad. Wet carpet pad is very difficult to adequately dry quickly. TOP Q: Can my carpet be saved after having a sewage spill? Experts do not recommend trying to save sewage contaminated carpet. This contaminated material should be properly disposed of by a trained restoration professional. TOP Q: My new carpet was installed two weeks ago and still smells. It is causing me to have a stuffy nose, what can I do? If vacuuming and ventilation don’t help get rid of the smell, we recommend calling a professional to do a hot water extraction. TOP Q: How do I get rid of the mold on my baseboards and wall? Locate and repair the source of the moisture. Contact a professional, certified water restoration/mold remediation company to ensure all mold is eliminated. TOP |
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Have question? Want to setup an appointment? Give us a call- San Diego: 858-541-0400 Corona: 951-737-5558 After Hours: 619-692-5992 Contact us via e-mail |
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